We value your trust and aim to offer a smooth shopping experience. This policy explains when and how cancellations or refunds may be processed.

1. Order Cancellation

You may cancel an order before it is shipped by contacting customer support.
Once shipped, cancellation is not allowed.

2. Refund Eligibility

Refunds are approved only in cases such as :

Wrong product delivered Damaged product (with proof)Product missing from shipment Payment deducted but order not confirmed

No refund applies for : Taste preferences Late deliveries by courier Opened or used products

3. Refund Procedure

Once verified, refunds will be initiated to:

Original payment method Within 5–7 business days

4. Replacement Policy

If approved:

Replacement will be shipped free of cost Customer must return any wrong or damaged product (if required)

5. Non-returnable Products

Due to hygiene and food safety, the following cannot be returned:

Opened food packets Partially consumed items Products damaged due to improper storage